We helped a woman from Manitoba who had struggled for six months to get Legal Aid Ontario to recognize her approval for legal aid in a custody case in Ontario.
/resources/reports,-cases-and-submissions/selected-cases/2018/about-time
An inmate complained to us that staff at his correctional facility had taken his eyeglasses and refused to return them.
/resources/reports,-cases-and-submissions/selected-cases/2019/re-vision
An inmate who uses a customized wheelchair to support his spine sought our help because he was being repeatedly transferred to a second institution without his chair.
/resources/reports,-cases-and-submissions/selected-cases/2020/needed-support
An inmate sought our help after he was involved in an altercation with another inmate and then pepper sprayed and assaulted by correctional officers.
/resources/reports,-cases-and-submissions/selected-cases/2021/report-duty
An inmate with HIV complained that he hadn’t been receiving testosterone and other supplements he required to prevent muscle deterioration.
/resources/reports,-cases-and-submissions/selected-cases/2022/supplemental-care
An inmate sought our help because he was housed on the same range with another inmate who was facing charges for stabbing him – and, he told us, was now extorting him for access to the canteen, food and phone calls.
/resources/reports,-cases-and-submissions/selected-cases/2023/dangerously-close
A transgender inmate contacted our Office after she was involved in an altercation with correctional officers.
/resources/reports,-cases-and-submissions/selected-cases/2024/mistaken-identity
We received complaints from a group of 10 inmates, all women, that they were strip searched by correctional officers in their unit, in view of one another.
/resources/reports,-cases-and-submissions/selected-cases/2024/privacy-protections
Investigation into unreasonable delay at the Ministry of Community and Social Services' Ontario Disability Support Program's Disability Adjudication Unit.
/resources/reports,-cases-and-submissions/reports-on-investigations/2006/losing-the-waiting-game
Investigation into parents forced to place their children with severe disabilities in the custody of Children’s Aid Societies to obtain necessary care.
/resources/reports,-cases-and-submissions/reports-on-investigations/2005/between-a-rock-and-a-hard-place