The Ombudsman found that closed meetings held by the Municipality of Killarney's Ad-Hoc Committee between June and August 2013 contravened the municipality's procedure by-law because, under the by-baw, all committee meetings must be open to the public unless the subject matte...
/resources/reports,-cases-and-submissions/municipal-meetings/2014/municipality-of-killarney
We helped sort out a case of mistaken identity between the FRO and a man who could not insure his house because a writ was registered in his name for unpaid support obligations – even though it was his brother who actually owed support arrears.
/resources/reports,-cases-and-submissions/selected-cases/2018/brother’s-keeper
The Ombudsman received complaints regarding meetings held by the Township of Stone Mills between August 10, 2020 and October 27, 2020.
/resources/reports,-cases-and-submissions/municipal-meetings/2020/township-of-stone-mills
A Francophone resident from the Sudbury area informed us about an English-only sign marking the French River on Highway 69, located between Parry Sound and Sudbury.
/resources/reports,-cases-and-submissions/selected-cases/2023/returning-french-to-the-french-river
The Ombudsman reviewed a complaint that the City of Kawartha Lakes’ Short Term Rental Licensing Program Task Force may have held illegal meetings between April and June 2023, during the development of a by-law to licence, regulate, and govern short-term rental accommodation.
/resources/reports,-cases-and-submissions/municipal-meetings/2024/city-of-kawartha-lakes
While riding the Viva Blue bus line, operated by York Region Transit (YRT) between Newmarket and Toronto, a Francophone woman noticed that a Metrolinx brochure available in the bus was in English only.
/resources/reports,-cases-and-submissions/selected-cases/2024/one-fare,-two-languages
A student complained that one of his female classmates was refused entry into class for having her shoulders exposed.
/resources/reports,-cases-and-submissions/selected-cases/2016/a-matter-of-exposure
After the removal of a benign brain tumour, a woman in her 20s suffered a stroke that left her unsteady on her feet, needing assistance to use the bathroom, and with speech difficulties. She had to be hospitalized several times and was placed in the complex care unit of a loca...
/resources/reports,-cases-and-submissions/selected-cases/2015/failure-to-communicate
International Conference of Ombudsman, September 21, 2023, Rome, Italy
/resources/speeches-and-articles/speeches/2023/the-role-of-ombudsman-in-the-world-between-reality-and-possibility
A student enrolled in a college’s early childhood education program, but was unable to attend. She did inform the college, but because she missed the deadline to withdraw from the course.
/resources/reports,-cases-and-submissions/selected-cases/2017/zero-balance