A woman came to us after she could not reach her ODSP case worker for two months. The woman was receiving Employment Insurance benefits of $295 per week, which were deducted from her monthly ODSP cheque of $1,842, but they had ended two months earlier. Despite this, the ODSP c...
/resources/reports,-cases-and-submissions/selected-cases/2015/labour-pain
An ODSP recipient complained to us about the Social Justice Tribunal of Ontario’s decision on her eligibility for the ODSP’s Work-Related Benefit.
/resources/reports,-cases-and-submissions/selected-cases/2018/clearer-definition
A mother and adult daughter, both ODSP recipients who live together, complained to us about a mixup after the daughter successfully applied for ODSP for herself from a different office than the one where her mother was a client.
/resources/reports,-cases-and-submissions/selected-cases/2018/double-trouble
A woman who was seriously injured in a car accident complained that she waited seven months to receive her application for ODSP benefits.
/resources/reports,-cases-and-submissions/selected-cases/2016/painful-delay
The mother of a young man with significant mental health problems came to the Ombudsman because her son, who was receiving ODSP benefits, had been threatened with eviction from his group home because his rent had not been paid via ODSP.
/resources/reports,-cases-and-submissions/selected-cases/2015/past-the-due-date
A Toronto woman who was seeking rapid reinstatement of ODSP benefits was staying with a relative in Oshawa while undergoing medical treatment. The ODSP office in Oshawa told her she would have to apply through their Toronto office – but she was too ill to travel, and worried t...
/resources/reports,-cases-and-submissions/selected-cases/2017/tale-of-two-cities
A man whose shelter allowance was terminated by the ODSP without notice complained to us after his case worker did not respond to several email messages.
/resources/reports,-cases-and-submissions/selected-cases/2018/mailbox-full
An Ontario Disability Support Program (ODSP) recipient complained to us that her benefits had been cut off twice without warning.
/resources/reports,-cases-and-submissions/selected-cases/2021/failed-to-send
A woman sought our help because she hadn’t received Ontario Disability Support Program (ODSP) payments or drug benefits from August 2020 to October 2021.
/resources/reports,-cases-and-submissions/selected-cases/2024/pricey-blunder
A woman had her ODSP application denied after a year of waiting.
/resources/reports,-cases-and-submissions/selected-cases/2024/appeal-to-reason