We are currently sending and receiving mail. However, we appreciate your patience as mail carriers work through backlogs from the recent postal strike. Call us at 1-800-263-1830 if you need help or are unable to complete our online complaint forms.
As a young person in care*, you have rights. This means you’re entitled to certain things while receiving services. If you feel that your rights aren’t being met or respected, you have the right to make a complaint to us – the Children and Youth Unit at the Ombudsman’s Office. We’ve listed some of the most important rights you should know about in the brochure below. They are your rights related to: get help, good care, safety, fairness, your identity, and your file. You can download or print a copy of the brochure. *This includes people who are living in a foster home, group home, treatment home (including secure treatment) and/or youth custody facility.