ATTENTION: Due to COVID-19 safety measures, our Office also cannot accept visitors.
Please contact us online or by phone at 1-800-263-1830.
The Ombudsman investigates individual complaints and major systemic issues under the Ombudsman Act.
He also investigates complaints about closed municipal meetings under the Municipal Act. To learn more, read about our open meeting cases or find your closed meeting investigator.
The Ombudsman also makes submissions to government on proposed legislation.
August 10, 2022
10 August 2022
A woman whose husband was killed in a workplace accident complained to us that she had heard nothing about the Ministry of Labour, Training and Skills Development’s investigation of the incident for more than a year.
After receiving the first of two Small Business Support Grant payments, a business owner was told he was no longer eligible for the second.
June 28, 2021
28 June 2021
A group home worker raised health and safety concerns with us after he and a few colleagues contracted COVID-19.
A personal support worker contacted us in frustration when he and his colleagues were denied “pandemic pay,” despite being in close contact with patients.
A woman who was waiting for the Fair Practices Commissioner (FPC – the WSIB’s internal ombudsman) to assist her with a loss-of-earnings assessment and prescription cost refund sought our help early in the pandemic.
July 6, 2020
6 July 2020
A man sought our help when he was contacted by a collections agency many years after receiving funding from Second Career – a program now operated by the Ministry of Labour, Training and Skills Development.
We have resolved several complaints over the past three years about the Ontario Immigrant Nominee Program (OINP), which nominates skilled immigrant workers for permanent residency.
June 25, 2019
25 June 2019
A provincial government employee complained to us that the practices of the Workplace Discrimination and Harassment Prevention Office (WDHP) were onerous and unfair.
June 27, 2017
27 June 2017
November 8, 2016
8 November 2016